Help Center

Yes. Replacement parts for Kingsley Bate items can be purchased directly through our showroom by speaking to a sales associate or emailing customercare@authenteak.com. Be prepared to provide a photo of the item to ensure proper part identification. Because Kingsley Bate offers a range of collections and finishes that can vary slightly from year to year, our team will use that photo, along with any model name or order information you have on hand, to confirm the exact part needed before placing your order. Commonly requested replacement parts include cushions, slings, straps, glides, and hardware, though availability can vary depending on the age and specific collection of your chaise. If you're not sure which collection or finish you own, our sales associates can often help identify it from photos of the frame, weave pattern, or any manufacturer tags still attached to the piece. Once the part is confirmed, we'll walk you through pricing and estimated turnaround so you know what to expect before placing your order.